Which two solutions should an administrator use to meet this request?

DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.

Which two solutions should an administrator use to meet this request? Choose 2 answers
A . Web-to-Case
B. Case Escalation
C. Case Queues
D. Email-to-Case

View Answer

Answer: A,D