Which statement about the use of technology and tools to achieve and maintain certification is correct?

ISO-IEC 20000 Foundation 0 Comments

Which statement about the use of technology and tools to achieve and maintain certification is correct?
A . The use of technology is mandatory
B . The technology and tools used shall be assessed during the audits
C . Any tools used shall be listed on the ISO catalogue of approved tools
D . The data reported from the tools can be used to provide evidence for audits

Answer: D

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