What is the relationship between ITIL® and ISO/IEC 20000?

ISO-IEC 20000 Foundation 0 Comments

What is the relationship between ITIL® and ISO/IEC 20000?
A . They are aligned
B . Both use the same Plan-Do-Check-Act methodology
C . ISO/IEC 20000 is based on ITIL
D . They have similar management systems

Answer: D

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