What is the intent of incident management?

ISO-IEC 20000 Foundation 0 Comments

What is the intent of incident management?
A . To restore services as quickly as possible
B . To match new incidents to known errors
C . To track problems into the known error database
D . To communicate with customers as to future service disruptions

Answer: A

Latest ISO-IEC 20000 Foundation Practice Questions with 53 Q&As

Updated Study Material | Instant Download | Detailed Answers and Explanations

Instant Download ISO-IEC 20000 Foundation PDF     ISO-IEC 20000 Foundation Questions Online Training
Subscribe
Notify of
guest
0 Comments