Which real-time report provides the capability of monitoring the current agent work state and current agent work with account state?

Which real-time report provides the capability of monitoring the current agent work state and current agent work with account state?
A . Agent Instantaneous Report
B . Routing Service Monitoring
C . Agent Performance Moving Window
D . Agent Compare

View Answer

Answer: A

Explanation:

Reference: https://downloads.avaya.com/css/P8/documents/101037403 (27)