Which of the following is MOST likely the cause of these issues?

A technician was called in to look at a user’s PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed.

Which of the following is MOST likely the cause of these issues?
A . The hard disk drivers have been corrupted
B. The HDD cables need reseating.
C. A RAID disk failed.
D. The HDD has no free space.

View Answer

Answer: D

Explanation:

If a user’s PC is very sluggish, the HDD light on the PC is constantly on without blinking, the PC itself is slow receiving input, and it takes a very long time to load the OS, the HDD has no free space is most likely the cause of these issues. When the hard disk drive (HDD) has no free space, the computer may become slow and unresponsive. The technician should check the amount of free space on the HDD and delete any unnecessary files to free up space.