Which of the following is a condition for matching rules?

Which of the following is a condition for matching rules?
A . Agent domain
B. Assignment
C. Switching
D. Specific case attributes

View Answer

Answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/case-assignment-matching-rules.html