From what places in SN can an agent create a case? (Choose three.)

From what places in SN can an agent create a case? (Choose three.)
A . Customer Service Application
B. Contact
C. Account
D. Chat

View Answer

Answer: A,B,C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/reference/r_CustomerServiceCaseForm.htmlc