Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?

Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?
A . Reports
B. Performance>Agents
C. Admin>Contact Center
D. Admin>Quality

Answer: D

Explanation:

Reference: https://help.mypurecloud.com/articles/quality-administrator-dashboard/

Latest GCX-ARC Dumps Valid Version with 60 Q&As

Latest And Valid Q&A | Instant Download | Once Fail, Full Refund

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments