Exam4Training

What statements are true regarding contact lists used for outbound campaigns? (Choose three.)

What statements are true regarding contact lists used for outbound campaigns? (Choose three.)
A . Contact lists must contain the home phone number and first and last name fields, at a minimum
B . Contact lists are read-only and cannot be updated by the agents
C . A contact list can have its own unique structure, including an arbitrary number of phone number types
D . Each campaign can have its own contact list, or contact lists can be shared among campaigns
E . To use the callable times feature, each phone number column must have a corresponding time zone column containing the zone name

Answer: C,D,E

Explanation:

Reference: https://help.mypurecloud.com/articles/contact-lists-view/

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