What should the community manager do first?

A new member joins a local group for mothers. The group has strict guidelines, including ”No buy, sell, or swap posts allowed”. The new member creates a post that she has used baby clothes for sale.

What should the community manager do first?
A . Approve the post but tag the member on the guidelines.
B. Post a welcome post including a link to the guidelines.
C. Decline the post and provide the member with feedback.
D. Post a reminder of the guidelines to the whole group.

View Answer

Answer: C