What is the first step that she must do to secure the employee’s account?

Eve is an incident handler in ABC organization. One day, she got a complaint about an email hacking incident from one of the employees of the organization. As a part of incident handling and response process, she must follow a number of recovery steps in order to recover from the incident impact and maintain business continuity.

What is the first step that she must do to secure the employee’s account?
A . Disabling automatic filesharing between the systems
B . Restore the email services and change the password
C . Enable scanning of links and attachments in all the emails
D . Enable two-factor authentication

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Answer: B