What is causing this problem?

Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.

What is causing this problem?
A . No agents are logged into any ACCS skillsets.
B . The control directory number is not acquired.
C . The master script is not activated.
D . The IP Office Short Code is not configured under the IP Office Server node.

View Answer

Answer: A