Before a skillset threshold class will apply to a skillset, which action must be taken?

Before a skillset threshold class will apply to a skillset, which action must be taken?
A . The skillset threshold class must be created and assigned to the skillset in configuration.
B . The skillset threshold class must be created and applied to the agents servicing the skillset.
C . The skillset threshold class must be created and assigned to the skillset in Orchestration Designer.
D . The skillset threshold class must be created and assigned to the skillset in Real-Time displays.

View Answer

Answer: A