What are underpinning contracts used to document?

exams ITILFND ITILFND exam 0 Comments

What are underpinning contracts used to document?
A . The provision of IT services or business services by a service provider
B . The provision of goods and services by third party suppliers
C . Service levels that have been agreed between the internal service provider and their customer
D . Metrics and critical success factors (CSFs) for internal support teams

Answer: B