Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

A . Add an Item Retention alternate stage and define a process for retention of item.
B . Add a decision in the Item process to change the stage when a return is not necessary.
C . Add a condition to skip the Item Return stage when a return is not necessary.
D . Replace the Wait step in the Item Return stage with a Change Stage step.

Answer: C

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