To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

The Screen Capture module is installed on an employee desktop.

To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?
A . Screen capture
B . Capture service
C . Desktop resource
D . EIM

View Answer

Answer: B

Explanation:

The Capture service is a component that is installed on an employee desktop along with the Screen Capture module. The Capture service communicates with the recorder to track employee logging/logoff, as well as to start and stop the Screen Capture module according to the recording rules. The Capture service also sends the screen capture files to the recorder for archiving1

References: 1: Avaya Workforce Engagement Support – Installation Guide, page 312