What is a benefit of implementing the Strategy to Portfolio value stream?

What is a benefit of implementing the Strategy to Portfolio value stream?A . Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerageB . Services designed in accordance with standards and policiesC . Prioritized IT investment based on impacts on architecture and business...

October 28, 2019 No Comments READ MORE +

How does the IT4IT Reference Architecture use the value stream concept?

How does the IT4IT Reference Architecture use the value stream concept?A . As a way of grouping functionality to provide context for where value is being created and deliveredB . To support predictable, sequential, waterfall approaches to IT service deliveryC . As a macro-process and capability architecture to provide context...

October 26, 2019 No Comments READ MORE +

What are functional components?

What are functional components?A . They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backboneB . They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value streamC ....

October 25, 2019 No Comments READ MORE +

What is the difference between primary and supporting activities in the IT Value Chain?

What is the difference between primary and supporting activities in the IT Value Chain?A . Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activityB . Primary activities focus on the early stages of the IT lifecycle, while...

October 23, 2019 No Comments READ MORE +

What is the purpose of the Request Rationalization functional component?

What is the purpose of the Request Rationalization functional component?A . Presenting service offers to consumers and facilitating consumption and paymentB . Aggregating catalog from various suppliers into consumable Offers that users can orderC . Breaking down and routing requests, and keeping Subscription information up do dateD . Orchestrating the...

October 22, 2019 No Comments READ MORE +

What does the system of record fabric for IT management include?

What does the system of record fabric for IT management include?A . Service models flowing across the service backboneB . Functional components and their interactionsC . Data objects, their relationships and inter-dependenciesD . Value streams and their typical activitiesView AnswerAnswer: C

October 19, 2019 No Comments READ MORE +

What is a goal of the Diagnostics and Remediation functional component?

What is a goal of the Diagnostics and Remediation functional component?A . To design, create, and manage Service ContractsB . To aggregate EventsC . To shorten Mean Time to RepairD . To manage the lifecycle of Requests for ChangeView AnswerAnswer: C

October 17, 2019 No Comments READ MORE +

What is the purpose of the Enterprise Architecture functional component?

What is the purpose of the Enterprise Architecture functional component?A . To log, maintain, and evaluate all demands coming into IT through a single funnelB . To manage creation, review, approval, and audit of all IT policiesC . To create and manage long-term IT investment and the execution plan-of-actionD ....

October 16, 2019 No Comments READ MORE +

What is a benefit of implementing the Request to Fulfill value stream?

What is a benefit of implementing the Request to Fulfill value stream?A . Ensuring that the service delivered actually performs as requestedB . Improved communication with business stakeholders through roadmapsC . Improving the speed at which issues with a business service are identifiedD . Increased cost optimization by cancelling subscriptions...

October 13, 2019 No Comments READ MORE +

Which value stream creates the Service Release Blueprint?

Which value stream creates the Service Release Blueprint?A . Strategy to PortfolioB . Requirement to DeployC . Detect to CorrectD . Request to FulfillView AnswerAnswer: D

October 12, 2019 No Comments READ MORE +