What is a benefit of implementing the Strategy to Portfolio value stream?A . Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerageB . Services designed in accordance with standards and policiesC . Prioritized IT investment based on impacts on architecture and business prioritiesD . Reduced costs...
How does the IT4IT Reference Architecture use the value stream concept?
How does the IT4IT Reference Architecture use the value stream concept?A . As a way of grouping functionality to provide context for where value is being created and deliveredB . To support predictable, sequential, waterfall approaches to IT service deliveryC . As a macro-process and capability architecture to provide context for IT value delivery...
What are functional components?
What are functional components?A . They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backboneB . They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value streamC . They represent the output...
What is the difference between primary and supporting activities in the IT Value Chain?
What is the difference between primary and supporting activities in the IT Value Chain?A . Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activityB . Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on...
What is the purpose of the Request Rationalization functional component?
What is the purpose of the Request Rationalization functional component?A . Presenting service offers to consumers and facilitating consumption and paymentB . Aggregating catalog from various suppliers into consumable Offers that users can orderC . Breaking down and routing requests, and keeping Subscription information up do dateD . Orchestrating the delivery of various requests...
What does the system of record fabric for IT management include?
What does the system of record fabric for IT management include?A . Service models flowing across the service backboneB . Functional components and their interactionsC . Data objects, their relationships and inter-dependenciesD . Value streams and their typical activities View Answer Answer: C...
What is a goal of the Diagnostics and Remediation functional component?
What is a goal of the Diagnostics and Remediation functional component?A . To design, create, and manage Service ContractsB . To aggregate EventsC . To shorten Mean Time to RepairD . To manage the lifecycle of Requests for Change View Answer Answer: C...
What is the purpose of the Enterprise Architecture functional component?
What is the purpose of the Enterprise Architecture functional component?A . To log, maintain, and evaluate all demands coming into IT through a single funnelB . To manage creation, review, approval, and audit of all IT policiesC . To create and manage long-term IT investment and the execution plan-of-actionD . To manage the authoritative...
What is a benefit of implementing the Request to Fulfill value stream?
What is a benefit of implementing the Request to Fulfill value stream?A . Ensuring that the service delivered actually performs as requestedB . Improved communication with business stakeholders through roadmapsC . Improving the speed at which issues with a business service are identifiedD . Increased cost optimization by cancelling subscriptions that are no longer...
Which value stream creates the Service Release Blueprint?
Which value stream creates the Service Release Blueprint?A . Strategy to PortfolioB . Requirement to DeployC . Detect to CorrectD . Request to Fulfill View Answer Answer: D...