An important factor in a viable Control Plan is to determine who, when and to what level various personnel must be _________ to maintain the improvements made to a process.

An important factor in a viable Control Plan is to determine who, when and to what level various personnel must be _________ to maintain the improvements made to a process.A . TransferredB . PromotedC . TrainedD . DismissedView AnswerAnswer: C

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With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.

With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.A . TrueB . FalseView AnswerAnswer: A

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Lean Principles defines for us ________ specific areas where waste typically exists in our processes.

Lean Principles defines for us ________ specific areas where waste typically exists in our processes.A . ThreeB . FiveC . SevenD . NineView AnswerAnswer: C

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In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.

In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.A . Independent, dependentB . Individual, multipleC . Sole, multipleD . Dependent, independentView AnswerAnswer: D

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A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.A . Downsizing savingsB . Hard savingsC . Soft savingsD...

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Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?

Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?A . FunctionalityB . DurabilityC . DependabilityD . NoneView AnswerAnswer: D

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When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.A . DiamondB . CircleC . EllipseD . RectangleView AnswerAnswer: D

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For the manufacturer of the GPS this would be categorized as what type of cost?

Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?A . Internal Failure CostB . Prevention CostC . External Failure CostD . Appraisal CostView AnswerAnswer: C

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When we create a Process Map we use a __________ to show the direction of work flow.

When we create a Process Map we use a __________ to show the direction of work flow.A . Solid line arrowB . Dashed line arrowC . Series of dotsD . Double linesView AnswerAnswer: A

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The following Business Case is constructed properly.

The following Business Case is constructed properly. “During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.A . TrueB . FalseView AnswerAnswer: B

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