HP HP2-I17 Selling HP Printing Hardware 2020 Online Training

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1. Your customer is interested in HP Care Pack services for their printers that are out of warranty.

What should you tell your customer?

2. HP JetAdvantage is a cloud-based print analytics platform that trees up time and maximizes resources.

Which additional business (unction does it provide?

3. Why is it as Important to secure networked printers as It is to secure networked PCs?

4. An enterprise hospital system that has recently installed HP PageWide Color MFPs prints many multiple-page documents every day. The hospital needs to digitize many copies of drivers licenses and ID cards that must be associated with the patient records they store in an ECM system.

Which HP solution best meets this customer's needs?

5. How does HP help companies automatically detect, stop, and recover from cyberattacks?

6. Which HP software product provides a web-based interface to install, configure, troubleshoot, and manage both HP and non-HP networked and PC-connected print devices?

7. What advantage does HP JetAdvantage Security Manager offer?


Match the HP toner type on the left with its description on the right.


Match the customer objection on the left with the correct response on the right.


Identify each characteristic on the left as describing either transaction-based sales or contractual partnerships.