What are the five stages of team development?
A . Forming, Storming, Norming, Performing, Adjourning
B. Low, Medium, Intermediate, High, Effective
C. Instigating, Developing, Shaping, Trimming, Finishing
D. Build, Develop, Educate, Motivate, Execute
Answer: A
As a self-leader, you are responsible for:
A . Knowing your goals
B. Directing behavior of others
C. Arranging training for your team
D. Knowing your teams ability to perform
Answer: A
Which of the following is not a tool for better listening?
A . Verbal cues (such as leaning forward or nodding)
B. Making eye contact appropriately
C. Helping the other person complete their idea
D. Asking questions to clarify your understanding
Answer: C
True or False: Trust is an important part of team development.
A . True
B. False
Answer: A
Supervisors who work well with most people but find it difficult to handle discipline problems and immature people have which Style Profile?
A . Style Profile 1-2 (Telling – Selling)
B. Style Profile 2-3 (Selling – Participating)
C. Style Profile 3-4 (Participating – Delegating)
D. None of the above
Answer: B
Which of the following is not a requirement for building team trust?
A . Honesty
B. Openness
C. Consistency
D. A specific goal
Answer: D
True or False: It’s always a good idea to be an optimist.
A . True
B. False
Answer: B
True or False: Team contracts were popular ten years ago, but they should no longer be used.
A . True
B. False
Answer: B
According to the Glenn Parker, which of the following team player types wears the hat of the Devil’s Advocate?
A . TheContributor
B. The Contortionist
C. The Challenger
D. None of the above
Answer: C
Which of the following is the last step in the (employee development) coaching model?
A . Asking where the employee thinks they are and where they want to be
B. Asking the employee’s opinion
C. Asking the employee what steps they will take to get where they want to be
D. Giving feedback to the employee and asking how they might improve their process
Answer: D