What is the semantic meaning of the RouterCallKeyDay variable?

What is the semantic meaning of the RouterCallKeyDay variable?A . It represents a number that corresponds to the day that the call was taken. For example: at midnight it could increment from 151191 to 151192.B . It represents a string that corresponds to the day that the call was taken....

October 24, 2020 No Comments READ MORE +

Which is the best explanation?

You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?A . The loggers exchange historical data to keep themselves...

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Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?A . dbagentB . opcsC . ccagentD . mdsView AnswerAnswer: C

October 22, 2020 No Comments READ MORE +

Which four options can cause this problem?

The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)A . Time zone was changed.B . Secondary DNS was changed.C . Hostname was changed.D . Number of historical reports exceeded the...

October 21, 2020 No Comments READ MORE +

Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool?

Refer to the exhibit. This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)A . A network trunk group explorer trunk group should be configured...

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In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)

In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)A . Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.B . Must have voice gateway...

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In the Cisco Unified Contact Center Enterprise solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?

In the Cisco Unified Contact Center Enterprise solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?A . configure media routing peripheral gateway, dialer; install media routing peripheral gateway, dialerB . configure dialer, port map, media routing peripheral...

October 20, 2020 No Comments READ MORE +

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)A . preconfigured domain name server and have set up forward and reverse DNSB . HTTPS redirect disabledC . Cisco Finesse HTTPS redirect enabledD . AWDB database configured and onlineE . access to a Network Time Protocol...

October 19, 2020 No Comments READ MORE +

Which dial number patterns are needed on a Cisco Packaged Contact Center Enterprise deployment when configuring Cisco Unified CVP?

Which dial number patterns are needed on a Cisco Packaged Contact Center Enterprise deployment when configuring Cisco Unified CVP?A . agent device, network VRU, ringtone, errorB . ICM dialed number, network VRU, ring back, errorC . agent device, CUCM VRU, ringtone, survivabilityD . ICM dialed number plan, network VRU, ringtone,...

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Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?

Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?A . Prefix three digits to the dialed number at the end.B . Suffix three digits to dialed number.C . Truncate three digits from dialed number.D . Consider only the first three digits...

October 18, 2020 No Comments READ MORE +