1D0-623 Online Training Archives

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1. David is the social media manager of a privately owned teenage sports club social media site. When an individual or organization signs up on the site, they must agree to the terms of use and privacy policies before being allowed to create a profile or post on the site. These policies provide Davids organization the ability to collect and use data about the user, such as their interests.

Which of the following would be an inappropriate use of this information'?

The owner of the site uses the contact information to sell them services from other companies he owns

The social media marketing manager identifies users with similar sports interests and sends links of upcoming sports events and group activities

The legal department sends notices to users who are using the site inappropriately, to stop these specific behaviors

The social media community manager collects data to identify and measure user engagement and to locate influencers who can assist in building the community

2. Kameron is assigned to minimize the vulnerabilities in his company's social media communications and online chatting features His company is launching a new product Information about the new product has been leaked to the public, ahead of schedule. To mitigate the situation. Kameron first focused on redefining who has access to new product information.

What would be the next area to improve?

Update computers to eliminate system vulnerabilities and to prevent theft of intellectual property.

Provide training for all employees in the company regarding legal and regulatory compliance

Eliminate ambiguous policies and inconsistent procedures for the roles with access to the new product information

Implement regular reviews ofoutbound communications

3. During which stages of the social media strategy planning cycle should you perform social media optimization (SMO)?

Define strategies, implement; monitor and adjust; listen and analyze

Listen and analyze, identify the target audience, set goals, define strategies, implement, monitor and adjust

Implement, monitor and adjust, listen and analyze.

Implement, monitor and adjust.

4. You suspect that some of your social media posts are not reaching your target audience .

What can you do to improve the effectiveness of your posts?

Create compelling ads and promote well-received organic posts.

Evaluate the click through rates to your Web site.

Repeal the same posts over and over.

Address posts to the entire platform audience.

5. James is creating a social media strategy plan in order to help drive company sales. He is selecting various personas that might shop at the online store and ranking them based on their possible level of interest in the product .

Which stage of the social media strategy plan cycle is he in?

Set goals

Listen and analyze

Identify the target audience

Define strategies

6. A marketing team has received a report that identifies several target audiences. They develop a plan to offer new products to the audiences based on the data in the report .

What stage of social media mining is this?

Target data preprocessing

Evaluation and interpretation

Data transformation

Data mining and patterning

7. Katie has launched a new natural makeup company and is looking to offer her lipstick line to potential new customers using a social media campaign She has recently seen her competitors successfully use influencers to help promote their products to new customers .

What should she look for when trying to identify the right potential influencers for her audience?

The 90/9/1 rule.

Promotion, sharing, and engagement

Reach, relevance, and resonance.

The 80/20 rule

8. A company noticed a recent spike in online posting about of their products. In response, they increased the amount of paid advertising for that particular product. However, sales of the product dropped by 75% in the next 3 months .

Which big data value component was missing from the analysis about the spike?

Choice the company used an inadequate data analysis system

Confidence the combined data had insufficient certainty.

Complexity, data from multiple sources was poorly matched and imprecise.

Context; most if the posts were complaints about product performance.

9. Which of the following is the chief disadvantage to using social media?

A company must establish policies covering social media usage and provide training

You can gather information about what customers want in products.

In a crisis situation, a company's reputation can be damaged quickly.

A company can lose control of how its corporate logo is used.

10. Erin has been assigned to grow the social media community for a health care provider association She wants to include open job postings and mentoring sections in the community to help people network.

What types of risks will she need to address as she develops the strategy for these community areas?

Damage to reputation and legal issues.

Regulatory compliance and privacy violations

Cybercrime and financial loss

Theft of intellectual property and corporate identity

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11. A marine biology expect works as a guide with a whale-watching tour company. He wants to communicate information on Scientific research, videos of whale sighting and other events to potential tour customer and whale conservation. He also wants to share information from this industry peers .

Which social media tool can he use to meet these needs?

Live streaming

Business blog

Micro blog

Webinar

12. The author, graphic designer and publisher of a series of graphic novels will be making appearances to sign their work at a major fan conference.

What would be the best strategy to attract the largest number of customers to the signing?

Share videos of previous signings on YouTube.

Schedule an event on Facebook.

Update their biographies on Linkedin

Post images from the novels to Pinterest

13. A company can use statics from social media to predict behavior .

What kind of big data strategy is this?

Social analysis

Performance management

Decision science

Data exploration

14. Alice works in social media marketing for an established online shoe company. The company uses many simultaneous social media campaigns to encourage current and potential customers to purchase the latest fashion trends During which stage of these social media campaigns should Alice define her audience's positions in the social media funnel?

Implementation and measurement

Planning

Development

Preparation

15. A game development company wants to create a new action adventure game. They already have an established online presence that includes many players of their existing games . They ask the players for ideas and scenarios for the new game .

What stage of social community building is this?

Creation

Growth

Leverage

cultivation

16. An electronics manufacturer recently released an updated product that corrects the defects of a previous version. Many customers are liking.

Impression.

Reach

Exposure

Engagement

17. A company has determined that their typical customer hears about their products from their social media network. Then visits the company Web site and then makes a purchase .

What type of conversion attribute model is this?

Multi source

Last social touch

Position based

Single source

18. Why is it important for an organization to use the same name, username and e-mail address across multiple social media platforms?

It creates a social character that is engaging the community.

So that followers from one platform will automatically become followers on another platform.

So that others can manage the accounts when someone leaves.

It improves brand recognition.

19. Mariah works for a local community organization and is creating a social media campaign to drive their followers to sign-up for their monthly e-mail newsletter .

Which of the following would be the most effective way for her to optimize her social media campaign?

Use multiple variations of the post over the duration of the campaign with catchy headlines and images that are tailored to each platform. Make sure to never use the exact post twice.

Use the same post headlines and images across all platforms for brand uniformity. Use the same post multiple times over the course of the campaign in order to create a consistent message.

Use headlines and images that are optimized for each platform. Post the information only once on each platform to avoid annoying the user base.

Use descriptive headlines and text that give users as much information as possible. Use images that are optimized for each social media platform Use the same images each time the information is posted for brand consistency.

20. A self-employed motional speaker is active on several forms of social media including Twitter, Facebook and YouTube. However, he does not have the time or resources to maintain a presence on other social media site .

What is the most cost effective way to make sure potential customers can still reach him?

Ignore the other sites because his primary audience does not participate on them.

Hire someone to create and maintain his online presence on other social media sites.

Create placeholder pages that redirect visitors to his Web site or other social media sites.

Expand his marketing efforts to reach potential customers through traditional marketing (direct mail advertising, etc)