ServiceNow CIS-HR Certified Implementation Specialist-Human Resources Online Training
ServiceNow CIS-HR Online Training
The questions for CIS-HR were last updated at Apr 16,2024.
- Exam Code: CIS-HR
- Exam Name: Certified Implementation Specialist-Human Resources
- Certification Provider: ServiceNow
- Latest update: Apr 16,2024
An HR Admin without the System Admin role can do what? (Choose three.)
- A . Grant roles to users or groups
- B . Modify the HR Administration > Properties
- C . Reset user passwords
- D . Create HR Criteria
- E . Configure business rules
- F . Add users to groups
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?
- A . The Admin must elevate their role to security_admin to add members to HR groups.
- B . The Admin follows the same process as with any group membership change.
- C . The Admin can no longer add members to HR groups.
- D . The Admin must impersonate an HR Admin to add members to HR groups.
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A . Document Template
- B . Upload File
- C . HR Service Template
- D . User Criteria
- E . HR Template
- F . HR Profiles
- G . HR Criteria
If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?
- A . Add the Delegated Developer role to your User record
- B . From the User dropdown in the banner, elevate your role to security_admin
- C . Manually add the security_admin role to your User record
- D . Nothing would need to be done
What type of information does the HR Profile contain?
- A . Personal employee data
- B . Group membership and role information
- C . User login and department information
- D . A user’s password
How many User Criteria Records may be applied to a single KB or KB Article?
- A . Only two
- B . Only three
- C . Unlimited
- D . Only one
In the base ServiceNow instance, how are User Criteria used?
- A . To control which users can access the HR Case application
- B . To control what a user sees in the information and suggested reading widgets
- C . To control read and write access to Knowledge bases and articles
- D . To control which users can access the HR Service Portal
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?
- A . Both are required.
- B . Only HR Profile table is required in HR.
- C . Neither are required.
- D . Only the User table is required in HR.
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?
- A . Matching Rules
- B . Client Rules
- C . ACLs
- D . Escalation Rules
What role is required, at a minimum, to view confidential HR Profile data?
- A . HR Admin [sn_hr_core.admin]
- B . HR Basic [sn_hr_core.basic]
- C . LE Admin [sn_hr_le.admin]
- D . HR Manager [sn_hr_core.manager]
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