C_C4H510_04

Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.A . Business rolesB . Field extensionsC . TerritoriesD . Code list restrictionsView AnswerAnswer: A,C

Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.A . CustomerB . ProductC . ContractD . Installed baseView AnswerAnswer: A,B

You set up an e-mail channel to process incoming tickets and create new customers for unknown senders . Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?A . Switch from channel type B2B to B2C . Switch from channel direction inbound...

Which of the following elements can you use to restrict access to an installed base? Note: There are 2 correct answers to this question.A . TerritoryB . Service organizationC . SkillsD . Measurement and readingView AnswerAnswer: A,B

In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout? Note: There are 2 correct answers to this question.A . MandatoryB . Read-onlyC . QueryD . New fieldView AnswerAnswer: A,B

Which Analytics key features allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.A . Inner join data sourcesB . Web service message monitoringC . Custom reportsD . Standard reportsE . Interactive dashboardsView AnswerAnswer: C,D,E

Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct answers to this question.A . Set up dealsB . Maintenance planC . Scoping attribute setD . Maintenance measurement and readingsView AnswerAnswer: B,D

Which of the following is correct in the context of scoping and fine -tuning? Note: There are 2 correct answers to this question.A . Fine-tuning is the process of generating the activity list by answering questions about which business processes will be implemented.B . Scoping is automatically generated by the...

Which of these objects are NOT associated with SAP Jam groups?A . ProductsB . Sales ordersC . OpportunitiesD . TicketsView AnswerAnswer: B

Which actions are needed to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.A . Set the access rights to display.B . Set the write access to restricted.C . Set the access rights to edit.D . Set the read access to restricted.E ....