C_C4H410_04

Your customer defines a person who is responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person .

Which of the following steps must you perform in SAP Sales Cloud to set this up?
A . Assign the IT contact to a business role with Administrator authorizations.
B . Define the IT contact in the Service Control Center.
C . Define the IT contact in the business configuration scoping.
D . Create a download account on the SAP Support Portal.

View Answer

Answer: B

What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.
A . Ensure all sales activities are completed in the opportunity.
B . Request pricing for the products in the opportunity.
C . Click on Actions -> Create ERP Quote in the opportunity.
D . Maintain the sales phase as Identify opportunity.

View Answer

Answer: B,C

What is the difference between a business user and an employee? Note: There are 2 correct Answers to this question.
A . Business users can be created using the data migration template.
B . Business users can be assigned access rights and business roles.
C . Business users can be assigned to a sales team in an account.
D . Employees need to be assigned directly to the organizational structure.

View Answer

Answer: B,D

Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.
A . Visit
B . Sales quote
C . Ticket
D . Appointment

View Answer

Answer: C,D

Where can you maintain settings to notify a salesperson about aging leads?
A . Scoping
B . Fine tuning
C . Extensibility
D . Personalization

View Answer

Answer: B

Which of the following are characteristics of change projects? Note: There are 3 correct Answers to this question.
A . Change projects can only be created in test systems.
B . When change projects are created, a copy of the live project is created.
C . Only one active change project can exist in the system at a time.
D . Change projects can be created in production systems.
E . Multiple change projects can exist at the same time.

View Answer

Answer: B,C,D

What account attributes can be used to define rules and calculate territory assignment on an account? Note: There are 2 correct Answers to this question.
A . ABC Classification
B . ERP Sales Area
C . Competitors
D . Product

View Answer

Answer: A,B

To which of the following are hotfixes applied?
A . To an individual customer tenant only
B . To a set of tenants
C . To production tenants only
D . To test tenants only

View Answer

Answer: B

You have enabled offline pricing for SAP Sales Cloud .

What price entry field is available for order item entry in the SAP Sales Cloud mobile app?
A . Freight Price
B . Negotiated Price
C . Gross Price
D . Estimated Price

View Answer

Answer: D

What is the parameter on which sales team determination is based?
A . Primary contact person
B . Party role
C . Follow-up opportunity
D . Territory

View Answer

Answer: B