SAP C_C4H225_11 SAP Certified Technology Associate – SAP Emarsys Customer Engagement Implementation Online Training
SAP C_C4H225_11 Online Training
The questions for C_C4H225_11 were last updated at Apr 26,2024.
- Exam Code: C_C4H225_11
- Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
- Certification Provider: SAP
- Latest update: Apr 26,2024
Which of the following statements apply when importing product data files into SAP Emarsys Customer Engagement? Note: There are 2 correct Answer to this question.
- A . A pipe ( | ) must be used to separate multiple values in category fields.
- B . Redundant white spaces are automatically trimmed unless they are quoted (e.g., 1, 2, 3 is the same as 1,2,3).
- C . Values are not case sensitive, for example, the identifiers Women_Dress_100 and women_dress_100 are treated the same.
- D . Emarsys does not support uploading product data files over a secure connection with password protection, based on your location.
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date .
What field types do you need to create? Note: There are 2 correct Answer to this question.
- A . Date
- B . Single choice
- C . URL field
- D . Multi choice
Yesterday, David purchased a very elegant suit from your Web shop, while Andrew bought a simple discounted T-shirt. You’d like to send different messages to them depending on their total purchase amount .
What node do you need to use?
- A . Wait node
- B . Wait for an event node
- C . Decision splitter node
- D . A/B test node
What is the Yahoo complaint feedback loop?
- A . It is a tool that enables hard bounces to be automatically recorded in your account as invalid contacts.
- B . It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.
- C . It is a tool that enables bounces to be automatically recorded in your account as suppressions.
- D . It is a tool that enables complaints to be automatically recorded in your account as hard bounces.
You want to test two different Overlay Web Channel campaigns .
Which options do you have? Note: There are 2 correct Answer to this question.
- A . Activate the Advanced Scheduling page and set up an A/B test.
- B . Create an Interactions program with an A/B splitter and insert two different campaigns.
- C . Create an Automation program with an A/B splitter and insert two different campaigns.
- D . Split your recipient source into two contact lists and activate two separate campaigns.
Web Channel displays personalized content on your website .
How many domains can use Web Channel?
- A . Two domains are supported.
- B . Unlimited domains are supported.
- C . One domain is supported.
- D . Up to 10 domains are supported.
Which statement correctly describes the data flow of web recommendations?
- A . Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
- B . Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
- C . Recommendations are requested from the end user’s email server by the JavaScript API then the returned recommendations are displayed by the same API.
- D . Recommendations are requested from the end user’s browser by the JavaScript API then the returned recommendations are displayed by the same API.
When the frequency cap is activated, which email types count toward the cap?
- A . All email opened will add to the frequency count for each contact.
- B . All email types will add to the frequency count for each contact.
- C . All email types except transactional will add to the frequency count for each contact.
- D . Event-triggered (transactional) will add to the frequency count for each contact.
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A . Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
- B . Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
- C . Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
- D . Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
You want to collect data from contacts using forms .
Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct Answer to this question.
- A . Change Profile
- B . Consent Management
- C . General Registration
- D . Newsletter Registration
- E . Product Subscription
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