In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request?

Cloud Kicks’ Sales team needs in-App Guidance for key functions and processes so they can maximum their time. In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request? Choose 3 answersA . Provide the user with a site map of all the content.B...

June 23, 2022 No Comments READ MORE +

Which two design considerations should be made when planning for this site?

A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries. Which two design considerations should be made when planning for this site?A . Countries may read text in a different (right to left vs. left to right) and layouts will...

June 22, 2022 No Comments READ MORE +

In which two ways could confirmation bias be avoided?

Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated. In which two ways could confirmation bias be avoided? Choose 2 answersA . Interview users about the intended use of the product to support the questionnaire creation.B...

June 22, 2022 No Comments READ MORE +

Which two Salesforce features should boost engagement?

Cloud Kicks wants to drive engagement on its website. Which two Salesforce features should boost engagement? Choose 2 answersA . Einstain BotsB . Automated InvitationsC . MyTrailheadD . Salesforce ConnectView AnswerAnswer: A,B

June 18, 2022 No Comments READ MORE +

Which two salesforce features should be suggested to improve the end-user experience?

Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce...

June 18, 2022 No Comments READ MORE +

Cloud Kicks (CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers

Cloud Kicks (CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answersA . Prioritizing Innovation over copying the competitionB . Releasing Salesforce updates in managed packages over unmanaged packagesC . Reframing products in terms of user value over features and functionsD ....

June 18, 2022 No Comments READ MORE +

In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answers

In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answersA . Include persistent headings.B . Nest an accordion inside of anotherC . Use the ‘’back’’ browser button to collapse contentD . Only allow users to open one selection at a time.View...

June 18, 2022 No Comments READ MORE +

What are three core principles of Web Content Accessibility Guidelines (WCAG)?

An organization must be digitally accessible to enable social opportunity. What are three core principles of Web Content Accessibility Guidelines (WCAG)? Choose 3 answersA . DelightfulB . RobustC . AbundantD . OperableE . UnderstandableView AnswerAnswer: B,D,E

June 17, 2022 No Comments READ MORE +

Which two best practices should be considered?

The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement. Which two best practices should be considered? Choose 2 answersA . Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.B . Find the dosest Salesforce Lightning Design...

June 17, 2022 No Comments READ MORE +