Which document should be the source of truth for consistency when implementing a company’s brand on Salesforce?

Which document should be the source of truth for consistency when implementing a company’s brand on Salesforce?A . Style Guide B. Design Principles C. Pattern Library D. Salesforce Lightning Design SystemView AnswerAnswer: D Explanation: The Salesforce Lightning Design System (SLDS) is a comprehensive library of design patterns, components, and guidelines...

April 28, 2023 No Comments READ MORE +

Which UI configuration should be used to further individualize each featured topic?

A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content. Which UI configuration should be used to further individualize each featured topic?A . Add a description displayed on mouse hover further description each topic. B. Select and...

April 27, 2023 No Comments READ MORE +

Which technique should be used?

A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture. Which technique should be used?A . User Test B....

April 27, 2023 No Comments READ MORE +

How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

Financial advisor should be able to access a customer’s record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time. How should a UX Designer suggest the bank represent its customers within its...

April 27, 2023 No Comments READ MORE +

What should be recommended?

Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature. What should be recommended?A . Lightning Path component B. Docked prompt using In-App Guidance C. Custom video component D. Utility bar with embedded videoView AnswerAnswer: A

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Which cloud should be used to design an appropriate solution for CK’s users?

Cloud Kicks wants to create an external facing site where users can: * Manage and submit cases via the web. * Browse and search Knowledge Base articles. * Contact Support via lice chat. Which cloud should be used to design an appropriate solution for CK’s users?A . Experience Cloud B....

April 26, 2023 No Comments READ MORE +

Which two points should an architect consider in this situation?

Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation? Choose 2...

April 25, 2023 No Comments READ MORE +

Which two administrator capabilities should be used for mobile navigation menu setup?

W UX wants to customer the end user’s Salesforce app experience. Which two administrator capabilities should be used for mobile navigation menu setup? Choose 2 answersA . Tab visibility is dependent on the location of the user. Different menu configurations can be set for different types of users. B. Navigation...

April 24, 2023 No Comments READ MORE +

What should the designer do next?

A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process. What should the designer do next?A . Tell the customer they need to improve operations before any work...

April 24, 2023 No Comments READ MORE +

In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answers

In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answersA . Include persistent headings. B. Nest an accordion inside of another C. Use the ‘’back’’ browser button to collapse content D. Only allow users to open one selection at a time.View...

April 24, 2023 No Comments READ MORE +