Salesforce Certified Community Cloud Consultant Salesforce Certified Community Cloud Consultant Online Training
Salesforce Certified Community Cloud Consultant Online Training
The questions for Certified Community Cloud Consultant were last updated at May 03,2024.
- Exam Code: Certified Community Cloud Consultant
- Exam Name: Salesforce Certified Community Cloud Consultant
- Certification Provider: Salesforce
- Latest update: May 03,2024
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?
- A . Build Visualforce pages and apply custom CSS.
- B . Build custom HTML pages according to Marketing specifications.
- C . Implement a custom theme for the Community.
- D . Install a Lightning Bolt template from the AppExchange.
Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts.
Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets? Select one or more of the following:
- A . Create a sharing rule for each accounts
- B . Use Apex managed sharing to grant access to the Community users
- C . Implement the role hierarchy on the Customer Community
- D . Set up a sharing set that references the Account ID on the asset
Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation.
Which Salesforce feature should the Community Cloud consultant recommend? Select one or more of the following:
- A . Files connect
- B . External services
- C . File sync
- D . Chatter and files
What are two advantages of setting up a custom domain for a Community? Choose 2 answers
- A . Better compatibility with DNS servers around the globe
- B . Better security at domain name registrars
- C . Better Search Engine Optimization
- D . Better company branding
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement? Choose 2 answers Select one or more of the following:
- A . Email templates
- B . Web-to-case
- C . Question-to-case
- D . Guest Access to the Support API
The coffee company sells products for coffee shops and consumers.
The company is planning to launch a Community and has the following goals:
– Go to market quickly
– Generate online revenue rapidly
– Work with a mobile ready storefront
How should the Community Cloud consultant meet these goals? Select one or more of the following:
- A . Use build your own lightning template
- B . Use custom lightening components
- C . Use a Visualforce page lightning component
- D . Use B2B commerce for community cloud
Universal Containers (UC) is finalizing its Chatter group rollout within the Community. To help promote the release, UC wants to direct all users to the collaboration page when users log in.
Which method should the Administrator use to accomplish this?
- A . Use JavaScript in the head markup to direct users to the collaboration page.
- B . Create a login flow that directs users to the collaboration page in the Community.
- C . Configure the login form start URL to point to the collaboration page.
- D . Override the standard login page with a custom visualforce page.
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US, Europe, and Asia customers.
How could the Salesforce Admin limit the membership of this new community to US customers?
- A . Add U.S. users to the Community sharing set.
- B . Add only U.S. customer profiles as Community members.
- C . Add the U.S. customer public group to the Community as members of the Community.
- D . Add each U.S. customer as a Community member from their contact record.
Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community.
How can a Salesforce admin enable this capability in the Community using configuration? Select one or more of the following:
- A . Allowing users to self register and create a workflow to update contacts to Person Account
- B . Add a Person Account option to the user registration page and have the option selected by default
- C . Provide a link to a custom web page that allows external consultants to register and use Salesforce API to create Person Accounts
- D . Enable Allow External Users to self-register in a Community Management and leave the account field blank
A Salesforce Admin enables "Allow members to Flag" in Community Workspaces.
Which two content types can members flag as inappropriate? (Choose two.)
- A . Posts and Comments
- B . Topics
- C . Files
- D . Articles