ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.
Of the following requirements, which option requires you to configure distinct mobile app channels?
A . CSRs can create other case type instances on the mobile app.
B . Mobile app color palettes are different for users and CSRs.
C . The mobile app customizes currency units and date/time format according to the location of the users.
D . The mobile app supports all mobile phone operating systems.
Answer: B, C