What should you do?

You are a Dynamics 365 Customer Service developer.

A salesperson creates a chart.

You need to ensure that the chart is available to all users on the team.

What should you do?
A . Share the chart with the team.
B. Assign the chart to each person on the team.
C. Export the user chart to Power Bl. Import the chart as a Power BE visualization.
D. Export the user chart for import as a user chart.

Answer: A

Which method should you use?

You need to capture the Date Completed value from the website using a desktop flow.

Which method should you use?
A . Use optical character recognition (OCR) on the screen to locate and extract the value.
B. Display an input dialog and prompt the user to enter the value.
C. Extract the value from the window the browser is using.
D. Retrieve the value from the HTML element in the webpage.

Answer: D

Explanation:

Record the name of the QV team member who performed the work and the date completed.

What should you use?

HOTSPOT

You need to configure a Power Automate flow to send the email with the results to the client.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Box 1: Set Table table to Qualification and Column filter to statuscode.

Box 2: Loop through related qualification records and complete if all are in Complete status.

The new process for completing a service request must automate the following:

Set the Service Request record status to Complete when work on all Qualification records is finished.

Send an email to the client with the results when the service request is completed. The email must list each qualification as either Valid or Not Valid, depending on the verification.

Where should you add the report?

A company creates a model-driven app.

Users require access to a Power Bl report that is embedded in the app.

You need to configure the app.

Where should you add the report?
A . XML report
B. Dashboard
C. Business rule
D. Power Automate cloud flow

Answer: B

Explanation:

To add a Power BI report to a model-driven app, you should add it to a dashboard. Dashboards in model-driven apps provide a way to organize and display information, such as charts, tables, and reports. You can add a Power BI report to a dashboard by creating a new dashboard and then adding a Power BI report component to it. This component allows you to specify the report you want to add and configure its properties, such as size and layout. Users will then have access to the embedded report when they view the dashboard in the app.

Reference: https://docs.microsoft.com/en-us/power-platform/admin/create-model-driven-app-dashboards

What should you use?

HOTSPOT

You need to design and create the solution for gathering contact information from guests for marketing purposes.

What should you use? To answer, select the appropriate options In the answer area. NOTE: Each correct selection is worth one point.

Answer:

Which security changes should you make?

HOTSPOT

You need to address the executive’s concerns regarding unnecessary data access.

Which security changes should you make? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Box 1: Assign records to a service account and add the team member doing the verificationby using an access team.

When to use access teams

* The teams are dynamically formed and dissolved. This typically happens if the clear criteria for defining the teams, such as established territory, product, or volume aren’t provided.

* The team members require different access rights on the records. You can share a record with several access teams, each team providing different access rights on the record. For example, one team is granted the Read access right on the account and another team, theRead, Write and Share access rights on the same account.

* A unique set of users requires access to a single record without having an ownership of the record.

Box 2: Assign records to the QV team when the service request is completed.

Issues: More employees than are required can access individual client information and continue to have access after a service request is completed.

Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.

• When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have acorrect solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age.

The age groups are:

✑ 0 – 17

✑ 18 – 25

✑ 26 – 35

✑ 36 – 55

✑ 55 – 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Use multiple choice for Identify in the question and create options that represent of the age groups.

Does this meet the goal?
A . Yes
B. No

Answer: B

Where should you create the package?

A company is implementing Power Apps and Power Automate.

Several components are created within Power Apps. Microsoft Dataverse. and Power Automate. These components must be promoted from the development environment to the user acceptance test environment in a single solution package.

You need to create the solution package for promotion.

Where should you create the package?
A . Office 365 admin center
B. Azure DevOps
C. Power Apps designer
D. Microsoft Power Platform admin center
E. Azure portal

Answer: B

Explanation:

A solution package is a bundle of components, such as Power Apps, Power Automate, and Microsoft Dataverse, that can be promoted from one environment to another. To create the solution package for promotion in a company that is implementing Power Apps and Power Automate, the package should be created in the Microsoft Power Platform admin center.

In the Power Platform admin center, you can create a solution package that includes thenecessary components and export it as a .zip file. This file can then be imported into thedesired environment, such as the user acceptance test environment, to promote thecomponents.

References:

✑ https://docs.microsoft.com/en-us/power-platform/admin/solutions/create-solution

✑ https://docs.microsoft.com/en-us/power-platform/admin/solutions/import-solution

✑ https://docs.microsoft.com/en-us/power-platform/admin/solutions/export-solution

Does the solution meet the goal?

On a Contact record, a user creates a Note record that contains the word running.

One week later, the user reports that they cannot find the Contact record associated with the Note record.

You need to find the Note record.

Solution: Use Relevance Search to search for the word run.

Does the solution meet the goal?
A . Yes
B. No

Answer: A

Explanation:

Relevance Search brings the following benefits:

✑ Finds matches to any word in the search term in any field in the entity. Matches may include inflectional words, like "stream," "streaming," or "streamed."

✑ Includes the ability to search documents found in Notes and Attachments on Emails and Appointments

Reference: https://docs.microsoft.com/en-us/power-platform/admin/configure-relevance-search-organization#what-is-relevance-search