PL-200 V5

DRAG DROP A company creates a Power Virtual Agents chatbot. You need to determine when live agents are engaged to provide support. Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all....

DRAG DROP You are a Dynamics 365 for Customer Service administrator. You must create a form for team members to use. The form must provide the ability to: ✑ Lock a field on a form. ✑ Trigger business logic based on a field value. ✑ Use existing business information to...