In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves?

Refer to the Scenario: H&H Ticket.

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.

In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
A . Button programming
B . Modify their personal directory.
C . Create personal short codes.
D . Correct their personal entry in the system directory.

Answer: A,D