If a patient cancels an appointment it is essential that you __________.

If a patient cancels an appointment it is essential that you __________.
A . Check if they need to reschedule
B . Bill them for the cancelled appointment
C . Remove their record from the database
D . Mark their record as closed

Answer: A

Explanation:

A patient may cancel an appointment for many reasons and sometimes may forget to reschedule, which could result in them missing vital treatment. Always ask if they need to reschedule and if in doubt consult with the appropriate physician.