During an audit, what is an observation?

ISO-IEC 20000 Foundation 0 Comments

During an audit, what is an observation?
A . A recommendation that has to be actioned
B . A non-fulfillment of a requirement
C . A conformity where there is an opportunity for improvement
D . A finding against an area which is NOT in the scope of the standard

Answer: C

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments