Leads come to universal containers from various sources and need to be assigned to the correct sales team. When a lead comes for the APAC region, it can be passed to an external partner if the sales director approves the transfer. The partner’s channel manager must be notified when the partner has been assigned the lead.
At the minimum, which combination of automation tools will be needed to meet these requirements?
A . Assignment rules, auto-response rules, and workflow rules
B . Assignment rules and approval processes
C . Assignment rules, approval processes, and workflow rules
D . Assignment rules and workflow rules.