Which action should the engineer take first?

An engineer troubleshoots a Cisco Jabber login problem on a Windows PC in the corporate network. The login fails with the error message "Cannot find your services automatically. Click advanced settings to set up manually.’’.

Which action should the engineer take first?
A . Verify the username and password and try again
B . Verify whether the cup-xmpp certificates are valid.
C . Perform a manual DNS lookup of SRV record _collab-edge._tls.domain.com.
D . Perform a manual DNS lookup of SRV record _cisco-uds.tcp.domain.com.

View Answer

Answer: D