How do you adjust the urgency of an aging assignment to increase the likelihood that the assignment is completed before the deadline?

How do you adjust the urgency of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
A . Apply an urgency adjustment to the goal interval.
B . Apply an urgency adjustment to the deadline interval.
C . Adjust the default assignment urgency.
D . Add an escalation action to the interval.

View Answer

Answer: B

Explanation:

Reference https://community1.pega.com/community/pega-academy/question/using-slas-C-urgency­assignments-0