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Which feature enables you to quickly identify high-priority tasks based on multiple dimensions, not just by a single field value like priority?
Which feature enables you to quickly identify high-priority tasks based on multiple dimensions, not just by a single field value like priority?
A . Case Performance
B . Case Analytics
C . Case Digest
D . Case Spotlight
Answer: D
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-now-intelligence/page/use/performance-analytics/concept/put-spotlight-on-records.html
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