You plan to implement Dynamics 365 Customer Service
HOTSPOT
You plan to implement Dynamics 365 Customer Service.
For each of the following statements, select Yes if then statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. 

Answer: 
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/omnichannel-provision-license
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