Microsoft MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Online Training
Microsoft MB-910 Online Training
The questions for MB-910 were last updated at Apr 24,2024.
- Exam Code: MB-910
- Exam Name: Microsoft Dynamics 365 Fundamentals (CRM)
- Certification Provider: Microsoft
- Latest update: Apr 24,2024
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . Customer Voice survey
- B . Customer Service Hub
- C . Enterprise Asset Management
- D . Event management
AD
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
DRAG DROP
A company uses Dynamics 365 Marketing.
Marketing team members must be able to group related customers for campaigns, market research, and surveys.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Explanation:
Box 1:
You cannot use marketing segments in a campaign.
Box 2:
You can only use one type of marketing list (a subscription list) for customer journeys. You can use any type of marketing segment for customer journeys.
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segments-vs-lists
HOTSPOT
A company plans to implement Dynamics 365 Marketing.
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions
HOTSPOT
A company has implemented Dynamics 365 Marketing.
You need to implement apps to meet the company’s business requirements.
Which app should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration
A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.
Which two actions can the company perform using out-of-the-box features? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . Generate leads from LinkedIn.
- B . Create email templates for LinkedIn messages.
- C . Schedule and publish social posts.
- D . Create and publish events on LinkedIn.
AC
Explanation:
Reference: https://seelogic.co.uk/technologies/dynamics-365/marketing-on-linkedin-with-dynamics-365-marketing/
HOTSPOT
A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements.
What happens during synchronization? To answer, select the appropriate option in the answer area.
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration
HOTSPOT
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No. NOTE: Each correct selection is worth one point.
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/create-marketing-email
https://docs.microsoft.com/en-gb/dynamics365/marketing/set-up-event-portal
A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing.
The company wants to ensure that they can implement key marketing features without requiring any customizations.
Which three capabilities does Dynamics 365 Marketing support using out-of-the-box functionality? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . Sponsors and sponsorships
- B . Regulatory compliance
- C . Advertisers and print media and campaigns
- D . Session and speaker tracking
- E . Registration and attendance
ADE
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/manage-event-sponsorships
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management
HOTSPOT
A company plans to implement Dynamics 365 Customer Voice.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Explanation:
Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/customer-voice
DRAG DROP
A company uses Dynamics 365 Sales.
The following groups of users must be able to perform specific activities with account data.
You need to export data for each group of users.
Which export options should you recommend? To answer, drag the appropriate export options to the correct user groups. Each export option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Explanation:
Reference:
https://docs.microsoft.com/en-us/powerapps/user/export-excel-static-worksheet
https://docs.microsoft.com/en-us/powerapps/user/export-to-excel-online