You open the Microsoft Call Quality Dashboard as shown in the following exhibit

HOTSPOT

You open the Microsoft Call Quality Dashboard as shown in the following exhibit.

All Audio Streams

This Report shows the monthly audio streams count, poor count, and poor ratio for the last 7 months. There are no filters applied so the data reflects all the call data that was captured by the Service. Audio calls made over wireless and external networks can cause poor call rates to go up.

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