Why would a customer want to utilize information from ServiceNow ServiceMapping?

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio.

Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)
A . Identify your customer’s applications’ underlying technologies.
B . Identify your customer’s application services.
C . Produce a horizontal picture of a customer’s business applications.
D . Create an application inventory.

View Answer

Answer: AB