Which two of the listed steps need to be taken during the set-up process?
The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management.
Which two of the listed steps need to be taken during the set-up process? (Choose 2)
A . Install the Health Cloud Care Request Extensions unmanaged package.
B . Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users.
C . Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users.
D . Install the Utilization Management Extensions.
Answer: A, C
Explanation:
According to the Health Cloud Implementation Guide, the two steps that need to be taken during the set-up process for Utilization Management are:
Install the Health Cloud Care Request Extensions unmanaged package. This package contains custom objects, fields, layouts, tabs, and components for Utilization Management.
Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users. These licenses enable access to Health Cloud features and functionalities for Lightning Experience. Assigning the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users is not necessary for Utilization Management. Installing the Utilization Management Extensions is not a valid step for Utilization Management.
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