Exam4Training

Which three options are available to the Dispatcher?

The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration.

Which three options are available to the Dispatcher? Choose 3 answers
A . Select a Service Appointment from the list and use the “Schedule” action.
B. Select a Service Appointment from the list, use the “Change Status” action and “Dispatch.”
C. Select multiple Service Appointments from the list and bulk schedule them.
D. gy Select a Service Appointment from the list, use the “Candidates” action, and select the best time slot.
E. Select a Service Appointment from the list, use the “Edit” action and allocate the Resource.

Answer: A,C,D

Explanation:

These three options are available to the dispatcher to schedule service appointments from the dispatch console while taking the scheduling policy into consideration.

References: https://help.salesforce.com/s/articleView?id=sf.fs_dispatch_console_schedule_appointments.htm&type=5

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