Which three features of the Cisco Unified Attendant Console can a user use to streamline the company telephony communications? (Choose three.)

Which three features of the Cisco Unified Attendant Console can a user use to streamline the company telephony communications? (Choose three.)
A . promotes a phone call into a video call
B . uses presence status to determine availability
C . reverts back to operator a transferred call
D . provides a conference call with up to 10 participants
E . provides call detail records reports to upper management
F . defines operator working hours and automatically redirect calls

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Answer: B,C,F