What should the engineer implement to assist in identifying future issues?

An engineer receives a report regarding choppy voice quality on a call. The user does not remember the details of the call time or the numbers that were dialed.

What should the engineer implement to assist in identifying future issues?
A . Cisco Quality Report Tool
B . Cisco Unified SRST
C . Cisco Unified RTMT
D . Cisco AXL

Answer: A

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