Which technology should you use?

A company implements Dynamics 365 Commerce.

The company creates an integration to query customer loyalty points from Dynamics 365 Commerce by a third-party application.

The third-party application must manually retrieve loyalty points. The loyalty point totals must reflect the real-time amount.

You need to identify the correct integration technology.

Which technology should you use?
A . Postman
B. FTP
C. Data packages
D. Entity store
E. OData

View Answer

Answer: E

Explanation:

OData

Odata is also a very simple and easy way to get access to Dynamics 365 F&O data.

Loyalty overview, Loyalty capabilities: In the 10.0 release, we introduced a data entity named Retail loyalty other activity type lines. This data entity enables the retailers to use either Data Import/Export Framework (DIXF) or OData API to record the activities that should award customers with loyalty points. The data entity stores the activities in a journal named Loyalty lines for other activities, which can be used for review and modification purposes. After the data has been reviewed, the IT user can either manually post the activity lines or run a job named Process other activity type for loyalty lines, which will post all the unposted activity lines and award the points to the customers based on the earning rules. In the above scenario, the event registration application would call OData API to send the customer information to Commerce. However, the IT user can post the activity lines for only those customers who attended the workshop and delete the activity lines for the other customers.

Reference:

https://learn.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program

https://learn.microsoft.com/en-us/dynamics365/commerce/dev-itpro/consume-retail-server-api